Policies

Classes and Lessons

In an effort to assure that each student gets the attention of our teachers we pay close attention to the size of each lesson and class that we put on our schedule. Because of this our class sizes are typically small. We recommend that you reserve your space as soon as you can. You can sign up for classes online, in store, or over the phone. You can sign up for lessons either over the phone or in the store.

It is very important that you read the details of each class description. Within the class description you will see the items that you will need for the project as well as the skill level for that class. Some classes you will need to have certain things prepared for the class, so it is very important to carefully read the description.

Class Cancellations:  If you are unable to attend a class, lesson, or event that you have signed up for we ask for a 24-hour notice. If you let us know 24 hours before the class, we will issue you a store credit for the price of the class. If you do not let us know before the 24-hour time period, you will forfeit the cost of the class.

Weather-Related Class and Lesson Cancellations:  Angels values the importance of our customers safety and will close the store during inclement weather if necessary. Angels follows the Salem School District for weather related closures. We DO NOT follow the school for delayed openings. If you are scheduled for a class or a lesson on a day that the weather is questionable you can either go by the listing of the Salem School district, check our Facebook page and whenever possible we will call and/or email all customers who are scheduled for a class or lesson on a day that we close the shop. If we do close the shop due to the weather, we will credit your account for that class and try to get you rescheduled as soon as possible.
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Supplies and Kit Fees
Supplies are needed for almost all classes. The class fee covers instruction only. We will give you a supply list with your receipt for each class you pay for. If you are mailing your money in for a class, please send a self-addressed, stamped envelope for us to send back a supply list. We require that you purchase the supplies from us. Almost all supplies required for our classes are available for purchase in our shop. Some classes have a supply kit. Please ask the price of these kits since they are not included in the instruction fee. Many shops require that you purchase your supplies and equipment from them when you take a class. Often we run classes where the class fees are not sufficient to pay the instructor and we count on the supply sales to pay part of the instructor’s cost. Consequently, we ask that if you are going to purchase supplies and equipment for your class, you buy them from Angels. Thank you for your cooperation.

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Machine Lesson Deposits
As the free machine lessons are filled on a first-come, first-served basis, we require a $5 deposit to secure your seat. This deposit will be refunded to you, in it’s entirety, after you have taken your lesson. Simply bring your paper work for the lesson to the register to be applied to merchandise purchased in our store OR you may receive a store credit for the deposit amount OR you may receive a refund of your deposit. If you cancel your lesson, reschedule or don't show up, the $5 deposit is non refundable. Thank you for coming to your lessons!!

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Registration Policy
We need a minimum of 4-5 students to hold a lesson, class minimums vary. Payment must be made in advance to hold your place and insure the minimum enrollment. Refunds are given ONLY if class is canceled. Supply lists are given when you register. We reserve the right to change instructors when necessary. All classes will be held in our classroom, located in the store. Please do not bring children to class—classes are for adults ONLY unless otherwise specified. Please call AT LEAST one week in advance to confirm class is running.